Terms of Service

BlueOcean Skin provides personalized skincare routine reports and an ongoing AI-assisted advisor, generated from the information you provide. We recommend over-the-counter cosmetic products only. We sell advice — we do not sell products, carry affiliate links, or receive compensation from any product company.

BlueOcean Skin is not a medical service. It does not provide medical advice, diagnosis, or treatment, and it is not a substitute for a dermatologist or physician. See our Medical Disclaimer. If you have a skin condition, are pregnant or nursing, or use prescription skin medication, consult a qualified professional before changing your routine. Always patch test new products. You are responsible for how you use the suggestions we provide.

Please read this carefully — it describes a subscription that renews automatically.

• Your purchase ($39 today): includes your personalized routine report, which is yours to keep, plus your first month of advisor access.
• After your first month ($12/month): your advisor membership continues automatically at $12 per month and renews each month until you cancel. The first monthly charge is 32 days after your purchase. We disclose this clearly at checkout, before you pay.
• Cancel anytime: you can cancel from your account settings at any time, in just a few clicks. Cancellation takes effect at the end of your current billing month, and you won’t be charged again after that. Your routine report remains yours to keep.
• Notices: we email you a receipt when you purchase and when each renewal is charged, and we email you a few days before your first monthly charge so it is never a surprise.

Payments are processed by Stripe. Prices may change with advance notice, but never for a period you’ve already paid for.

If your routine doesn’t feel right for your skin within 30 days of your initial purchase, contact us at support@blueoceanskin.com — we’ll revise it with you, or refund your $39 purchase in full. No hoops.

Your guarantee ends before your first renewal, on purpose. The first $12 monthly charge is 32 days after your purchase, which is 2 days after this 30-day window closes. You will never be charged again while you are still deciding whether to ask for your money back, and we email you before that first renewal. If you refund your $39 purchase, we cancel the membership at the same time — you don’t have to remember to do it.

For monthly renewals after that, you can cancel anytime to stop future charges; we handle refund requests for a recently charged month reasonably and in good faith.

• Provide accurate information — your routine is only as good as what you tell us.
• Your account and reports are for personal use; don’t resell, scrape, or systematically extract the service’s outputs.
• You must be at least 18. By purchasing or using the service you represent that you are, and you may not use it on behalf of anyone younger.
• Tell us your state, and confirm you don’t live in Washington or Nevada. We ask for your state when you create your account. BlueOcean Skin is not currently offered to people who live there; by purchasing or using the service you represent that you don’t. This is a genuine eligibility limit tied to state law (see our Privacy Policy), not a formality.
• We may suspend accounts that abuse the service, our staff, or these terms.

If we learn that an account holder lives in a state we don’t serve, we may suspend or close the account and delete the associated data. Misrepresenting your state of residence to gain access to the service is a breach of these terms.

Fair-use advisor allowance. Your membership includes generous ongoing access to your advisor for personal use. To keep the service healthy for everyone, extremely high-volume automated or abusive use may be gently rate-managed; a normal member will never notice. We don’t publish a fixed number, and you’ll always be told where you stand in your account rather than hit an abrupt wall.

The service, site, and brand are ours. Your personal routine report is yours to keep, print, and share personally. The information you provide us remains yours, used as described in our Privacy Policy.

The service is provided “as is.” Skincare outcomes vary by individual, and we cannot guarantee specific results. To the maximum extent permitted by law, our total liability for any claim arising from the service is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability that cannot lawfully be limited.

These terms are governed by the laws of the State of Michigan and the United States. Before any formal proceeding, contact us — nearly every issue can be resolved with an email.

We may update these terms; material changes will be noted here with a new date. Continued use after changes means acceptance.

support@blueoceanskin.com
BlueOcean Skin, c/o Court Services of Michigan, Inc.
22027 Park St, Dearborn, MI 48124